Frequently Asked Questions
Everything you need to know about your C4 Coffee experience.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches daily and package them in foil-lined bags with one-way degassing valves to lock in peak flavor and aroma.
When will my coffee order be shipped?
Orders are typically processed within 24-48 hours. Once shipped, domestic delivery usually takes 3-5 business days depending on your location.
Do you offer coffee in different grind sizes?
Yes, you can choose from Whole Bean, Coarse (French Press), Medium (Drip), or Fine (Espresso) options on every product page.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns once the bag is opened. However, if there is an issue with your order, please contact us within 14 days for a replacement or refund.
Are your coffee beans ethically sourced?
Absolutely. We partner directly with sustainable farms to ensure fair wages for growers and environmentally friendly harvesting practices.
Can I modify or cancel my subscription?
Yes, you can manage your subscription frequency, swap flavors, or cancel at any time through your C4 Coffee account dashboard.