Returns & Exchanges
At C4 Coffee, we take pride in the quality of our beans and equipment. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused equipment and a freshness guarantee for our coffee blends.
Contact Support
Email our customer service team with your order number and a brief explanation of why you wish to return the product.
Receive Authorization
Wait for our team to review your request and provide a Return Merchandise Authorization (RMA) number along with the return shipping address.
Pack and Ship
Securely pack the items in their original packaging, include your RMA number inside the box, and ship the package via a tracked carrier.
Refund Processing
Once we receive and inspect your returned items, we will process your refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing